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Job Opportunity - Benefits Coordinator

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    Job Title: Benefits Coordinator

    FLSA Status:  Exempt

    Reports to:  Director of HR/CEO

    Job Description 

    Summary/objective

    The Benefits Coordinator is responsible for overseeing and administering employee benefits programs, ensuring compliance with regulatory requirements, and providing support to employees regarding benefits-related inquiries. This role works closely with HR, employees, management and providers.

    Essential Functions

    Benefits Administration

    • Administer employee benefits, including health insurance, Health Savings Account, Retirement Plans, Life Insurance, Disability, and Fitness Reimbursement, Tuition Reimbursement, Clothing Vouchers, AFLAC, and other related benefits
    • Manage open enrollment periods and assist employees with enrollment and changes to their benefits.
    • Maintain accurate records of employee benefit selections and changes, ensuring they are up to date. 
    • Upload changes in a “Shared” folder to update payroll of any deduction changes or corrections.
    • Coordinate with external vendors to manage benefits offerings. 

    Employee Support

    • Serves as the primary point of contact for employees with questions regarding benefits programs, eligibility, claims, and plan details.
    • Provide guidance to employees on how to access benefits and resolve issues with discrepancies in claims.  

     

     

     

    Compliance & Reporting

    • Ensure that the organization’s benefits programs comply with federal, state, and local regulations (e.g., ACA, FMLA, COBRA, OSHA).
    • Prepare and submit required reports to regulatory agencies as needed.
    • Stay informed on changes to benefits-related laws and communicate relevant changes to employees.

    Data Management

    • Assist in benefits-related data analysis and prepare reports for management.
    • Ensure confidentiality and security of employee benefits information.

    Vendor Relations

    • Manage relationships with benefit plan vendors, ensuring timely and accurate services.
    • Assist in the evaluation of new vendors or programs to enhance employee benefits offerings.

    Training & Communication

    • Develop and distribute benefits communication materials (e.g., benefits guides, FAQs) to employees.
    • Conduct benefits orientations and workshops to ensure employees fully understand their benefits options.
    • Collaborate with HR Director, CEO, and other departments to effectively communicate any changes to benefits programs.
    • Ensure information on the employee portal is accurate as it pertains to benefit guides and information. 

    Other Administrative Duties

    • Process benefits-related paperwork, including eligibility forms, claims, and termination of benefits.
    • Handle sensitive information with discretion and in compliance with privacy laws.

     

    Experience and Requirements

    • Education: A bachelor’s degree in human resources, business administration, or a related field is preferred.
    • Experience: At least 2-3 years of experience in benefits administration, preferably with self-funded plans
    • Knowledge: 
    • Strong knowledge of employee benefits programs (health insurance, retirement, wellness, etc.).